Hastings Insurance Recruitment Case Study | FRS Recruitment

Sarah Fitzgerald • August 18, 2026

How FRS Recruitment Helps Hastings Insurance Find the Right Talent

Recruiting experienced professionals in a competitive talent market can be challenging, particularly when hiring across multiple locations. For Hastings Insurance, finding qualified Personal Lines and Commercial Lines Insurance professionals requires a recruitment partner with the market knowledge, candidate network and understanding of their business to identify people who are genuinely suited to each opportunity.


FRS Recruitment works with Hastings Insurance on an ongoing basis, providing specialist recruitment support across Mayo, Sligo, Galway, Limerick and Dublin. The focus of the partnership is simple: quality over volume.

The Recruitment Challenge: Finding Specialist Insurance Talent

For Hastings Insurance, one of the main recruitment challenges is the limited availability of suitably qualified insurance professionals in some of the locations where the company operates. When the candidate pool is already limited, receiving a large number of unsuitable CVs doesn’t solve the problem.


Hastings Insurance needed a recruitment partner capable of understanding its requirements and identifying candidates with the right skills, experience and potential to fit within the organisation. This targeted approach has become an important part of the relationship between Hastings Insurance and FRS Recruitment. As Fiona Taylor, Head of HR at Hastings Insurance, explains:


“What we really like is that every CV is one that has the potential to be a match. It is always quality over volume.”


Hastings Case Study

How FRS Recruitment Supports Hastings Insurance

Successful recruitment is about more than matching keywords on a CV to a job description. It requires an understanding of the employer, the role, the candidate market and what a successful hire looks like for that particular organisation. Jean Lawless, who manages the Hastings Insurance account at FRS Recruitment, works closely with the team to understand the business and the requirements behind each vacancy. This allows FRS Recruitment to take a more targeted approach to sourcing candidates, focusing on individuals with genuine potential to succeed within Hastings Insurance rather than submitting CVs simply to increase candidate numbers.


According to Fiona, this understanding of the business has translated directly into the quality of candidates presented.

Jean really takes the time to understand our business and the type of people we’re looking for, which has resulted in high quality candidates and successful hires.

- Fiona, Head of HR at Hastings

Strong Communication Throughout the Recruitment Process

Candidate quality is only one part of an effective recruitment partnership. Communication and responsiveness are equally important, particularly when employers are recruiting in competitive talent markets. FRS Recruitment maintains regular communication with Hastings Insurance throughout each recruitment campaign, providing updates and helping to keep the hiring process moving when suitable candidates are identified.


“Jean, who looks after our account, is friendly, practical and always quick to respond. Communication has been consistently strong throughout every recruitment campaign, keeping us informed at every stage and making the whole process straightforward and without unnecessary delay.” 

- Fiona, Head of HR at Hastings

This ongoing communication gives Hastings Insurance greater visibility throughout the recruitment process while providing access to specialist recruitment expertise when new hiring requirements arise.

The Outcome: Quality Hires and an Ongoing Recruitment Partnership

The relationship between Hastings Insurance and FRS Recruitment is not based on a single vacancy or recruitment campaign.

FRS Recruitment continues to support the business on an ongoing basis across its locations, helping Hastings Insurance access specialist insurance professionals as recruitment requirements arise. Where positions have been successfully filled, Hastings Insurance reports that the quality of hire has consistently been strong, with successful candidates proving to be a good fit for the organisation.


For Fiona, the combination of market knowledge, candidate quality and a genuine understanding of the business has made FRS Recruitment a trusted recruitment partner.


 Jean’s professionalism, market knowledge, and genuine commitment to finding the right fit sets her apart. FRS are a trusted recruitment partner and I would happily recommend them to any organisation looking for reliable recruitment support.

- Fiona, Head of HR at Hastings

Recruitment Solutions for Employers Across Ireland

Every organisation faces different recruitment and workforce challenges. While Hastings Insurance works with FRS Recruitment for ongoing specialist recruitment support, FRS Recruitment offers a wider range of recruitment solutions designed around the individual needs of employers. Our recruitment services include:


Permanent Recruitment
Helping employers identify and attract skilled professionals for permanent positions across a wide range of industries and specialist disciplines.


Temporary Recruitment
Flexible staffing solutions designed to help organisations manage changing workloads, short-term requirements, projects and additional workforce demand.


Recruitment Process Outsourcing (RPO)
A flexible recruitment solution where FRS Recruitment can manage part or all of an organisation's recruitment process, providing additional expertise, technology and recruitment capacity.


Managed Service Provider (MSP)

Helping organisations take a more coordinated approach to managing temporary and contingent workforces, including complex staffing requirements involving multiple suppliers.


Executive Search
A targeted approach to identifying and engaging senior executives, business leaders and specialist professionals for critical appointments.


From recruiting one specialist professional to developing a solution for complex or high-volume workforce requirements, FRS Recruitment works with employers to identify the recruitment model that best fits their organisation.

Looking for a Recruitment Partner?

The experience of Hastings Insurance demonstrates the value of a recruitment partnership built around understanding the employer, knowing the candidate market and prioritising quality over volume. If your organisation is finding it difficult to access the right talent, needs additional recruitment capacity or wants to explore a different approach to hiring, FRS Recruitment can help. Whether you need Permanent Recruitment, Temporary Recruitment, RPO, MSP or Executive Search, our teams can develop a recruitment solution around the needs of your business.


Explore FRS Recruitment's recruitment solutions for employers and talk to our team about your hiring requirements.



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