Key responsibilities
- Administer Exchange hybrid / on-prem infrastructure
- Provision/deprovision mailboxes & shared accounts
- Configure transport rules, SMTP routing & connectors
- Manage anti-spam, anti-phishing & Safe Links/Attachments
- Handle retention policies, litigation hold & eDiscovery
- Manage AV/content filtering via Symantec Messaging Gateway
- Run Exchange backups & restores using Arcserve
- Oversee Azure AD Connect & identity lifecycle (on-prem ↔ M365)
- Support on-prem → Exchange Online migrations
- Troubleshoot mail flow, mailbox access & performance issues
- Write PowerShell scripts to automate admin tasks
- Create SOPs, architecture diagrams & configuration baselines
- Liaise with Microsoft support & third-party vendors
- Contribute to licensing optimisation & M365 roadmap planning
Skills and experience:
- Microsoft Exchange 2019
- PowerShell
- Arcserve backup/restore
- Symantec/Broadcom Messaging Gateway
- DAG environments
- Exchange retention & litigation hold
- Outlook 2019 support
- Exchange on-prem → Online migration
- Documentation writing
- Team knowledge transfer
