We are currently recruiting for Sales Support Admin in Kingscourt, Co. Cavan.
This role involves providing sales and customer service support to long-established customer base across Ireland, Northern Ireland, and the UK.
Key Responsibilities:
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Processing telephone, email, and website enquiries from customers and trade professionals
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Generating sales quotations, sales orders, and invoices
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Outbound telephone sales promoting existing and new products
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Processing sales orders via the logistics department
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Liaising with customers regarding discrepancies or stock availability issues and offering suitable alternatives where necessary
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Creating and reviewing sales reports and analysis
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Providing internal sales support to field sales representatives
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Delivering product and after-sales support to customers and end users
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Representing the company at industry trade shows and marketing events
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Proactive office-based selling to increase sales
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Scanning proof of delivery dockets and uploading to the Intact ERP system
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Dealing with customer price queries
Requirements:
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Ability to use own initiative and make informed decisions
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Excellent communication skills and ability to work as part of a team
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Pleasant and professional telephone manner
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Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
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Experience or knowledge of bathroom products is a distinct advantage
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A strong desire to learn about our products, systems, and customers
Salary:
€28,900
Working Hours:
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Monday to Thursday: 8:30am – 5:00pm
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Friday: 8:30am – 4:00pm
Annual Leave: 22 days
