The Role
My client, a leading insurance broker is seeking an experience Personal Lines Client Services Advisor to join their team. This is a full-time, permanent, hybrid position.
As the Personal Lines Client Services Advisor, you will be responsible for building strong client relationships while managing home and motor insurance renewals, claims queries, and cross-selling opportunities across our personal lines portfolio.
Tasks & Duties
- Liaise with clients on home and motor policy renewals, addressing any related queries or concerns
- Provide quotations across motor, home, marine, and travel insurance; manage mid-term policy alterations, claims queries, and ensure premiums are paid on time
- Achieve renewal and new business targets, while identifying opportunities to cross-sell additional product lines
- Own and manage a dedicated client portfolio, providing a high standard of service and nurturing strong client relationships
- Ensure all activity is carried out in line with Central Bank regulations and internal company policies
- Collaborate with internal teams and insurance providers to ensure accurate and efficient outcomes for clients
Essential Requirements
- Minimum 2 years' experience in Personal Lines insurance, ideally with a home/motor focus
- Solid understanding of the Irish Personal Lines insurance market
- Strong communication skills with a genuine client-centric approach
- APA (minimum) qualified
- Highly organised, with excellent attention to detail and strong deadline management
- Comfortable working independently as well as part of a team
- Must currently be based within a commutable distance of North County Dublin and hold full working rights in Ireland
Nice to Have
- CIP qualified (or working towards)
- Experience with Relay/Applied Systems
For further information please contact Sabrina at FRS Recruitment
