The Role
One of Ireland’s leading protection and health insurance brokerages is looking for an experienced Health Insurance Renewals Executive to join its team. This is a fully remote, permanent role, open only to candidates based in Ireland.
You will be the main point of contact for existing health insurance customers approaching renewal, reviewing their needs, recommending the right plan and helping the brokerage retain and grow long-term relationships. Please apply only if you have direct experience in health insurance advisory, renewals or sales and hold a minimum APA qualification.
Tasks & Duties
- Contact existing customers approaching renewal to offer guidance and assistance
- Review clients’ needs at renewal based on budget, medical requirements and personal circumstances, and prepare tailored recommendations
- Manage daily customer queries and provide timely, accurate responses
- Engage with clients via phone and email
- Liaise with insurers on behalf of clients
- Keep accurate, up-to-date records in the CRM system
- Take part in ongoing product and market training
Experience, Knowledge & Qualifications
Essential
- Previous experience in a health insurance advisory, renewals or sales role
- Minimum APA qualification in Insurance
- Proven experience in client-focused service and relationship management
- Strong verbal and written communication skills
- Comfortable using CRM tools and standard computer systems, with strong administrative accuracy
- Based in Ireland
Desirable
- CIP qualification
- Ability to explain complex insurance products clearly and confidently
For further information please contact Sabrina at FRS Recruitment
