Customer Service & Operations Coordinator – Naas (Fully Onsite)
Role Overview:
Our client, is seeking a motivated Customer Service & Operations Coordinator
to join a busy, fast-paced team. This role combines customer service, operations support, data entry, and systems administration. You will work closely with multiple internal departments to ensure smooth day-to-day operations and provide excellent support to customers.
Key Responsibilities:
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Support customers via phone, email, and internal systems.
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Process and update orders.
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Provide operational support across departments such as Sales, Accounts, and IT.
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Generate reports, maintain records, and perform data entry efficiently.
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Respond to customer queries and resolve issues promptly.
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Collaborate with colleagues to ensure operational processes run smoothly.
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Assist with general administrative and office tasks as required.
Skills & Abilities:
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Strong multi-tasking, organization, and prioritization skills.
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Excellent attention to detail and accuracy.
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Professional verbal and written communication skills.
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Ability to collaborate with multiple departments effectively.
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Proficiency in Microsoft Word, Excel
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Fast and accurate data entry.
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Proactive, adaptable, and able to manage competing tasks.
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Clear, professional telephone manner
