Credit Controller - Mullingar
Role Overview
We are seeking a highly organised and proactive Credit Control Coordinator to join a busy team in Mullingar. Co. Westmeath. This role is responsible for maintaining strong customer accounts, reducing debtor balances, and supporting the sales and administration process for new robotic installations. The successful candidate will be comfortable dealing with customers, have a strong understanding of finance processes, and ideally be confident using Business Central.
Key Responsibilities
Credit Control
- Manage the sales ledger and debtor accounts to ensure timely collection of outstanding balances.
- Contact customers regularly by phone and email to follow up on overdue accounts.
- Build positive relationships with customers while maintaining firm and professional credit control practices.
- Keep detailed records of customer communications and payment commitments.
- Monitor aged debtors and escalate concerns where necessary.
- Work closely with management to minimise bad debt and maintain healthy cash flow.
Customer Account Management
- Maintain regular monthly customer contact schedules.
- Resolve account queries promptly and liaise with internal departments where required.
- Ensure customer accounts are accurate and up to date.
New Business Administration
- Process and administer documentation relating to new robotic sales.
- Coordinate and manage grant application paperwork and supporting documentation.
- Ensure all customer paperwork is completed accurately and submitted within required deadlines.
- Support the sales team with administrative tasks throughout the sales process.
Finance & Administration
- Assist with banking administration and payment allocations.
- Understand and apply VAT requirements correctly.
- Support general finance administration duties as required.
- Maintain accurate records and filing systems.
Skills & Experience
- Previous experience in credit control, accounts administration, finance administration, or a similar role.
- Strong organisational skills with excellent attention to detail.
- Confident communicating with customers by phone and email.
- Good understanding of VAT, banking procedures, and general finance processes.
- Ability to manage multiple tasks and meet deadlines.
- Strong problem-solving skills and a professional approach.
Desirable
- Experience using Microsoft Business Central.
- Experience working within an agricultural, service, or equipment sales environment.
- Knowledge of grant application processes and administration.
Personal Attributes
- Highly organised and self-motivated.
- Confident and professional communicator.
- Persistent and diplomatic when collecting outstanding payments.
- Reliable, trustworthy, and able to handle confidential financial information.
- Strong team player with a positive, can-do attitude.
