Customer Service, Call Centre & Translation Jobs

Operations Manager: Call Centre (Galway & Cork) Immediate start for experienced Call Centre Operations Manager (Initial 6mth contract) Reporting to the Service Delivery Manager you will ensure consistent achievement of financial and operational KPIs.You will lead, develop and coach employees to…

Having recently secured a new contract - our client (a leader in their field) is now seeking to grow out quality teams in Dublin, Cork, Limerick and Galway. Managers will have 4 years + experience managing with large teams Analysts will have 12 months + experience working with large teams

GALWAY, DUBLIN & lIMERICK - CALL CENTRE - QUALITY & TRAINING MANAGERS Our client currently has an immediate requirement for a number of Quality & Training Managers in Galway, Dublin & Limerick within their Call Centre Operation to work with a new and exciting contract.

Job Description Performance Manager Job Reference: 00088 Contract Type: Permanent Location: Ennis, Co. Clare About Turas Nua

FRS Recruitment are currently recruiting for a Customer Service Rep on behalf of a leading wholesaler of farm machinery parts. This is a full-time permanent role. Please note career progression is a distinct possibility. You will be joining a growing business that has been serving the Irish…

12 month contract for a quality analyst to join a growing, national brand. Responsibilities: Monitor performance of quality activities across the business on multiple channels. Reporting on trends in quality of customer service advisors Provide feedback to management and best ways to improve. Update…

12 month contract for a quality analyst to join a growing, national brand. Responsibilities: Monitor performance of quality activities across the business on multiple channels. Reporting on trends in quality of customer service advisors Provide feedback to management and best ways to improve. Update…

12 month contract for a quality analyst to join a growing, national brand. Responsibilities: Monitor performance of quality activities across the business on multiple channels. Reporting on trends in quality of customer service advisors Provide feedback to management and best ways to improve. Update…

GALWAY - CORK - DUBLIN CALL CENTRE TRAINING QUALITY ANALYST REQUIRED - IMMEDIATE START (6MTH CONTRACT) Committed to promoting a clear understanding of the importance of quality measures and internal controls within the contact centre service industry, the role of the QA Analyst is to deliver QA…

Our client is seeking energetic Team Leaders with good organisation and administration skills, confident on the phone and managing a team. Strong interpersonal skills, along with a proactive approach to work are required for the role. You need to be available to commence work immediately. These are…

Having recently secured a new contract - our client (a leader in their field) is now seeking to grow out quality teams in Dublin, Cork, Limerick and Galway. Managers will have 4 years + experience managing with large teams Analysts will have 12 months + experience working with large teams

Our client is looking to recruit a Training & Quality Manager to join their team. The position will be based in Blackpool, Co. Cork. As Training and Quality Manager you will lead the training activities and quality processes for an operation. You will lead a team of Trainers and Quality Business…

Graduates- Kerry We are currently looking for enthusiastic and talented grads to join our client's Kerry based team. This is a fantastic opportunity to expand your knowledge and work with cutting edge technology on a daily basis. We will consider degree graduates or candidates at a junior level for…

Having recently secured a new contract - our client (a leader in their field) is now seeking to grow out quality teams in Dublin, Cork, Limerick and Galway. You will have 12 months + direct Quality and Performance Coach / Analyst experience working with large teams.

Recognised training or coaching qualification? Looking for your next opportunity? We require a Training and Quality Manager to lead a team of trainers and Quality business analysts, based in Dublin with a requirement to travel (subject to Covid policy and company guidance)

The Role: Attend Quality calibration sessions as requiredReporting on trends in the quality of performance of Advisors on the account, and provide feedback to TLs in order to enable them in providing coaching and improving the performance of advisorsMaintain account knowledge, including attending…

As Training and Quality Manager you will lead the training activities and quality processes for an operation. You will lead a team of Trainers and Quality Business Analysts (QA). The Training and Quality team's purpose is to ensure the quality of Advisors' performance on the account, and that all…

Temporarily REMOTE - GALWAY - CALL CENTRE TEAM LEADS REQUIRED Our client currently has an immediate requirement for a number of Team Leads within their operation to work within a new and exciting contract. Reporting to the Ops Manager - you will be responsible for a dedicated team including the…

GALWAY - CALL CENTRE TEAM LEADS REQUIRED Our client currently has an immediate requirement for a number of Team Leads within their operation to work within a new and exciting contract. Reporting to the Ops Manager - you will be responsible for a dedicated team including the leading, guiding,…

GALWAY - CALL CENTRE TEAM LEADS REQUIRED Our client currently has an immediate requirement for a number of Team Leads within their operation to work within a new and exciting contract. Reporting to the Ops Manager - you will be responsible for a dedicated team including the leading, guiding,…