URGENT - medical secretary - part time (hybrid)

Job Overview

We are currently recruiting a Medical Secretary to work in a very busy private practice for a Plastic & Reconstructive Surgeon. We would require at least 3 years medical secretarial experience ideally having worked in a hospital or clinic setting. Hybrid (Wednesdays on site - 2 days work from home)

Work Complexity
- Managing appointments and consultant's daily work schedule
- Managing patient clinics ensuring that all patient result are available
- Organizing admissions for patients if required and ensuring all documentation is completed ie. admission form, GDPR form, blood forms
- Ensuring patients are given relevant details with regard to admission and day care
- Responsible for incoming and outgoing mail, phone calls and emails
- Dictation typing of letters and discharge summaries
- Contacting patients and relevant departments to inform of consultant's absence
- Responsible for training of temporary secretary for holiday leave

Decision Making
- Patient care when consultant is abroad or absent
- Liaise with other medical doctors in consultant's absence
- Adhering to health and safety procedures in event of an emergency

- Ensuring the smooth running of a very busy clinical practice
- Responsible for payments from patients including visa/cash transactions, insurance forms and ensuring there are no outstanding accounts

Knowledge and Skills
- Excellent communication and secretarial skills
- Ability to work under pressure and deal with patients who in most cases are extremely stressed
- As we aim to be a paperless office excellent IT skills are required

- Liaise with work colleagues and communicate with patients
- Communicating with patient's relatives with discretion and confidentiality

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