Trade Counter Sales Specialist

Job Overview

The purpose of this role is to provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit, promote the company's products and services in a professional manner and deliver a superior standard of customer care to our existing customers.

The Role:

Build effective working relationships with customers, in order to understand their requirements thus ensuring that the correct products are supplied
* Use initiative to identify sales opportunities and offer advice and solutions to customers, thus maximising profitable sales and margin
* Achieve Sales & margin targets
* Maintain a clean and effectively merchandised counter area in line with company policy
* Ensure that company policies are followed at all times when producing paperwork associated with sales
* Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines are maintained at appropriate levels
* Liaise with suppliers where necessary
* Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policy
* Ensure a tidy working environment at all times in line with health and safety guidelines
* Actively safeguard against theft of company goods or property by being security conscious at all times
* Perform any other duties as may be deemed necessary or as may be required by the company

The Candidate:

* Previous experience working in a busy builder providers preferable
* A proven track record of achieving and exceeding both sales and margin targets
* Previous sales experience an advantage
* IT Literacy

* Effective working in a team
* Excellent interpersonal and customer-facing skills
* Strong communication skills, both written and verbal
* Flexible and willing to learn
* Enjoys working with people
* Tact and diplomacy
* Dynamic, motivated & driven to achieve targets
* Excellent organisation and attention to detail

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