Team Leader

Job Overview

Sales Team Leader-Galway City(Hybrid working)

Working Monday-Friday 09:00-5:30(1 day in the office, 4 days working from home)

Salary: 45-52k(depending on experience)

My client an insurance brokerage located in Galway city who are a certified Great Place To Work are looking for a Personal Lines Sales Team Leader. They are looking for a Sales Team Leader who works well in a customer focused Insurance environment and has experience managing teams performance and providing motivation while reporting to the Sales Operations Manager.


  • Effectively manage and motivate a team of Renewals, New Business and Inside Sales individuals.
  • Provide excellent sales and system coaching to develop team members and drive them to exceed agreed KPI's
  • Analyse performance trends and other metrics to understand areas of focus and development
  • Become an expert in our CRM, telephony and reporting software to allow you to report on performance effectively
  • Assist with hiring of new talent in conjunction with our Sales Manager
  • Communicate appropriately and effectively in order to ensure transparency in objectives and expectations
  • Conduct regular audit checks on lead processes and outcomes
  • Quickly address any issues (e.g. adherence, quality, productivity, sales performance) that might arise
  • Carry out one-to-one meetings, including performance reviews, probationary reviews, return to work interviews etc


  • Previous experience in a sales supervisory or Team Lead role. >1 year
  • APA or CIP qualification is a distinct advantage
  • A Bachelors or MA in Business, sales, marketing or a related field
  • Formal and informal training skills
  • A drive and desire to ensure your team are the best they can be
  • A progressive attitude towards technology and IT literacy
  • A want to learn the business including at group level
  • Excellent organisational and communication skills
  • A strong fit for our company culture is critical
  • Experience handling customer escalations
  • A professional coaching qualification or experience preparing training plans desirable
  • A creative nature. Specifically in relation to motivational tools and problem solving


  • A contributory pension scheme
  • A flexible hybrid working position
  • Paid car parking
  • Bonus
  • Access to a company Health Insurance plan
  • Professional membership fees

Apply Today

* indicates required field