Team Leader
Job Overview
Sales Team Leader-Galway City(Hybrid working)
Working Monday-Friday 09:00-5:30(1 day in the office, 4 days working from home)
Salary: 45-52k(depending on experience)
My client an insurance brokerage located in Galway city who are a certified Great Place To Work are looking for a Personal Lines Sales Team Leader. They are looking for a Sales Team Leader who works well in a customer focused Insurance environment and has experience managing teams performance and providing motivation while reporting to the Sales Operations Manager.
Responsibilities:
- Effectively manage and motivate a team of Renewals, New Business and Inside Sales individuals.
- Provide excellent sales and system coaching to develop team members and drive them to exceed agreed KPI's
- Analyse performance trends and other metrics to understand areas of focus and development
- Become an expert in our CRM, telephony and reporting software to allow you to report on performance effectively
- Assist with hiring of new talent in conjunction with our Sales Manager
- Communicate appropriately and effectively in order to ensure transparency in objectives and expectations
- Conduct regular audit checks on lead processes and outcomes
- Quickly address any issues (e.g. adherence, quality, productivity, sales performance) that might arise
- Carry out one-to-one meetings, including performance reviews, probationary reviews, return to work interviews etc
Requirements:
- Previous experience in a sales supervisory or Team Lead role. >1 year
- APA or CIP qualification is a distinct advantage
- A Bachelors or MA in Business, sales, marketing or a related field
- Formal and informal training skills
- A drive and desire to ensure your team are the best they can be
- A progressive attitude towards technology and IT literacy
- A want to learn the business including at group level
- Excellent organisational and communication skills
- A strong fit for our company culture is critical
- Experience handling customer escalations
- A professional coaching qualification or experience preparing training plans desirable
- A creative nature. Specifically in relation to motivational tools and problem solving
Benefits:
- A contributory pension scheme
- A flexible hybrid working position
- Paid car parking
- Bonus
- Access to a company Health Insurance plan
- Professional membership fees
Key Contact
Grace Hurley
+353 86 103 3728Grace is a high performing, strategic thinking professional with more than 10 years’ experience in the retail industry working with Global Partners within the commercial space. Grace comes to us with a wealth of experience in recruitment, customer service, sales, administration and HR. Grace also…