Support Analyst

Job Overview

What YOU will be doing.

• Providing support, problem diagnostics and resolution
• Escalate and highlight any unresolved issues to relevant departments
• Provide excellent customer centric support at all times
• Onboarding new Clients
• SaaS support

What YOU need.

• Minimum 2 years customer facing experience, preferrably with a Saas provider
• Minimum 2 years working around an IT environment
• Stong organisation and multitasking skills
• Must be already eligible to work permenantly in Ireland

Desired but no essential

• Experience working within the Life & Pensions sector
• Experience working with SaaS CRM products
• Experience working in IT Projects

Key Contact

Conor Eades

0861038545

IT Recruiter with a background in Retail Sales, Management and Business Development

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FRS Office Open this select menu Cavan Cork Dublin Galway Limerick Kerry Kilkenny Roscrea Tullamore Head Office

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