Service Desk Coordinator

Job Overview

Service Desk Coordinator/Scheduler


FULLY Office based, North Dublin

Salary €25,000 -€30,000 DOE

**Knowledge of mechanics, good computer skills and excellent customer service / communication skills is essential for this role**

We are seeking a Service Centre Coordinator to be based in our head office in North Dublin. Exciting role for an enthusiastic candidate with exceptional customer service skills. This is a very fast paced role, requiring an energetic individual with a real drive to succeed and is good at problem solving. Working closely with our mechanics this role has plenty of variety with an opportunity to grow within our company.

The key responsibilities include the following:

  • Scheduling mechanics and managing their workload
  • Call and email handling
  • Pricing jobs from clients and new business
  • Lots of coordination of key clients

The ideal candidate will have:

  • Good communication skills and ability to enter track and trace customer update online
  • Excellent attention to detail
  • Excellent computer and phone skills
  • 2+ years in a similar role

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