Service Coordinator

Job Overview

Service Desk Coordinator (x2 positons)

Permanent

FULLY Office based, Dublin West

Salary: €28,000 - €30,000 DOE

Duties:

  • Liaising with Field engineers & Sub contractors on a daily basis (Phone & Email)
  • Editing the completed documents submitted by the engineers.
  • Check the times, hours, POs and Observations recorded by the engineers.
  • Log the details of any Observations that shall require a quote.
  • Attach relevant documents to their respective calls.
  • Cost jobs after editing is complete and attach all relevant reports.
  • Ensure all engineers are logged onto the correct job in the correct form field every day and ensure that they log off correctly.


Requirements:

  • Experience in General Admin / Office Duties Essential.
  • Will have strong PC skills including MS Outlook, MS Word, Excel & PDF converting.
  • Previous Customer Service Experience Desirable.
  • Experience in Scheduling and Purchasing an Advantage.
  • Can demonstrate excellent organisational skills.
  • Excellent communication skills and be able to get along with clients and employees alike.
  • Flexible and can deal with change.
  • Work under deadline pressures when required.

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