Service Administrator

Job Overview

FRS Recruitment are currently recruiting an Service Administrator for permanent position based in Dublin 11. Immediate start.

Responsibilities:
  • Data entry (timesheets - hours);
  • Liaising with customers via email and telephone to ensure queries are resolved;
  • Managing and guiding customer expectations on the company's services;
  • Managing and sending reports to clients;
  • First point of contact for Service Engineers;
  • Supporting the office service administration functions, including Service Sales Department.
Requirements
  • Previous experience of working in a fast paced environment where personal time management and ability to work to operational deadlines is key.
  • Previous admin and/or call centre experience.
  • Excellent communication, IT (Excel) and interpersonal skills.
  • Previous experience in the Engineering/Construction industry is advantageous.

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