Senior Spa Supervisor

Job Overview

Senior Spa Supervisor

An exciting opportunity has arisen for a dynamic Spa Supervisor / Senior Spa Therapist to join a 4 star hotel in Co. Galway

This outgoing and highly motivated individual will be responsible for the supervision and development of the spa. The Senior Spa Supervisor will be responsible for managing and motivating their team whilst demonstrating an exceptional level of professionalism. The ideal individual will hold recognised diplomas and have 2 or more years supervisory experience within a spa environment and possess excellent interpersonal and supervisory skills along with a real passion and drive for hospitality.

Requirements

  • Minimum 2 years of experience in a Supervisory Role
  • Minimum 3 years of experience as a therapist (Beauty & Massage)
  • Minimum 2-4 years customer service experience - preferably in the hospitality industry.

Job Description

  • To directly oversee the management of the spa operation, ensuring delivery of excellent customer service standards.
  • Responsible for training all new front desk staff, and spa attendants and ensuring all job requirements and standards are met directed by the Spa Manager.
  • Answer questions about available services, general property information and amenities for the hotel.
  • Knowledge of Spa Software System.
  • Proficient with computers including Microsoft Office.
  • Effectively resolve guest complaints and communicate with the Spa Manager regarding issues and resolutions.
  • Assist the Spa Manger in coaching and evaluating of spa team performance.
  • Maintain all guest supplies and assist in ordering as needed.
  • Maintain retail area and check retail stock daily.
  • Strong retail skills.
  • Answer questions about available services, general property information and amenities for the hotel.
  • Ensure cleanliness of all guests' areas.
  • Perform other reasonable job duties as requested by the Spa Manger
  • Assist with monthly inventory.
  • Ensure cleanliness of all guests' areas.
  • Perform other reasonable job duties as requested by the Spa Manger.
  • Full time availability, including weekends and public holidays

Please contact Brian Mahon on 086 7773856

Spa Manager, Senior Spa Supervisor, Spa Supervisor

Key Contact

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