Senior IT Program Manger

Job Overview

Senior IT Program Manager

FRS are supporting one of our long-standing clients in the public sector in the recruiting of a Senior IT Program Manager. If you are an experienced agent of delivery for multiple IT projects and are looking to impact the transformation efforts of a public initiative, this role could be for you. Your overall responsibility will be managing multiple interrelated projects and ensuring successful program outcomes by using implementing the best in practice program/project management standards. Having the ability to thing strategically and at a high-level is paramount as you will be defining the road-map for a particularly large program of work. Expect opportunities to lead, guide and motivate various teams and departments to reach project goals.

How you will spend your day:
Planning, executing and closing of Programs / Projects

  • Responsible for creating clear and attainable program and project objectives, developing clear goals and managing scope, cost, time, quality and stakeholder management.
  • Oversees all aspects of program and project information including business requirement documentation, stakeholder analysis, timelines, budgets, resource allocation, scope and definition of project(s).
  • Determine the optimum logical Projects breakdown within a Program clearly understanding the project inter-dependencies.
  • Manage all aspects of the implementation of programs and projects from end to end including any and all phases of the project life cycle while incorporating SDLC practices that are suitable for each project.
  • Work closely with relevant departments to manage assigned programs and projects in line with business and program/project objectives.
  • Regular reporting, chairing and minute taking of key meetings and communication of progress.
  • Program/Project cost management including effort estimating and managing baseline versus actual costs.
  • Store and publish all reports and other documents throughout a project lifecycle in PMO SharePoint repository.
  • Compile program/project status reports for all interrelated projects as applicable.
  • Maintain a Lessons Learned Knowledgebase.
  • Give oversight to the delivery of a number of projects in the PMO portfolio focusing on supporting the assigned project manager with the day to day challenges and in providing a level of governance and control to the delivery through close monitoring of outputs as per the defined delivery methodology
  • Assist in the stage gate reviews of a number of agreed projects in the PMO portfolio.

Managing Project Conflicts and Risk

  • Focus main attention on reducing risk significantly by adhering to a policy of open communication, ensuring that project participants can voice their opinions and concerns.
  • Proactively Manage risk mitigation strategy and ensure risks are handed over for operational management when the project goes live.
  • Strives to maintain the progress and mutual interaction and tasks of various parties in such a way that reduces the risk of overall failure, maximises benefits and reduces costs.
  • Agree a communication process at the beginning of all projects.
  • Responsible for gathering all necessary information from the change initiator prior to presenting to governance teams.
  • Monitoring any change reviews, and following up on all approved changes including disseminating new project documents.

Essential Qualifications, Training, and Experience:

  • 3 + years' experience of relevant Program Management experience, plus 6 years of senior project management experience.
  • Experience in defining appropriate program governance (controls) for large programs to smaller projects.
  • Proven track record in delivering on-time, on budget programs and projects.
  • Accreditation (PMP, Degree, Dip, PMBOK, PRINCE2) or other relevant accreditation
  • Strong commercial acumen, ability to manage large program/project budgets
  • Excellent understanding and experience of using software delivery methodologies (waterfall and agile)
  • Track record of developing ongoing PMO (Maturity) process improvements
  • Experience of coaching and mentoring project managers of all levels
  • Experience in facilitating business stakeholders in strategic / planning workshops
  • Confident in contributing to healthy challenges to all levels of business for greater outcomes
  • Proven ability to deliver complex infrastructure/software solutions into a mission critical operational environment
  • Excellent track record in the management of 3rd party suppliers by holding them to account to their delivery responsibilities.
  • Demonstrates track record of managing a team's performance targets - including outputs from other project managers;
  • Track record of meeting targets on daily, weekly and monthly basis;
  • Strong ability to work at a detailed level whilst being able to extract the appropriate level of information to senior management;
  • Demonstrate excellent communication skills and provide expertise on correct meeting etiquette.
  • Knowledge of the transportation sector an advantage.
  • Proven track record of project/program execution ability with varying degrees of complex integrations with other systems.

Our ideal candidate:

  • Accountable for ensuring that everyone on the team understand his or her deliverable.
  • Responsible for motivating others in the project team by using an engaging communication style.
  • Be an effective leader by coaching and mentoring project team members as required.
  • Show a positive attitude and lead by example.
  • Build exemplary relationships with your peers, colleagues and manager.
  • Support colleagues and build the right culture.
  • Mentor other project managers with an emphasis on inducting new PM's into the company.
  • Look out for each other.
  • Share knowledge with colleagues and with Client.
  • Be flexible and adapt to different situations, customers and business needs.
  • Recognise the part you play in the team and contribute to its success.

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