Second Level Support
What you should have
- Written and verbal fluency in English.
- A working knowledge of SQL.
- Familiarity with ticketing systems, HubSpot, Jira.
- Find creative problem solving fulfilling & challenging.
- Are self-motivated, always curious, and consistently eager to learn.
- Thrive in a dynamic and collaborative environment and are comfortable with ambiguity.
- Are able to take ownership of challenging scenarios and bring them to resolution.
- Have a clear, professional, and informative communication style.
- Interested in building and sharpening your technical skills for continuous career growth.