Sales Team Leader

Job Overview

Sales Manager- Galway City (HYBRID WORKING OPTIONS)

Permanent Full-time Monday-Friday 9:00-5:00

Must be able to do training fully onsite and then there is hybrid and remote working options once training is completed.

We're looking for an enthusiastic Sales Team Leader who thrives in a fast-paced, customer-focused sales environment to lead our Travel Insurance Sales Team. Reporting to the Business Development Manager, you will provide leadership and supervision within the Sales team, ensuring your team meets and exceeds sales and service delivery targets.

* Manage and motivate a team of sales and customer support agents by providing ongoing support and injecting energy and enthusiasm into the team
* Provide guidance and sales coaching to develop team members and drive them to consistently meet and exceed the agreed KPIs
* Analyse sales performance trends and other metrics to understand individual / team achievements as well as areas of focus
* Communicate sales and sales performance trends to Commercial Department Management
* Identify and recruit new sales talent in conjunction with our HR department
* In conjunction with our Training Specialists, provide consistent performance coaching and mentoring to ensure productivity
* Suggest and implement ideas for improving employee engagement and morale
* Communicate appropriately and effectively in order to ensure transparency in objectives and expectations
* Address any issues (e.g., shift adherence, quality, productivity, sales performance) that might arise
* Carry out one-to-one meetings, including performance reviews, probationary reviews, return to work interviews, absence and disciplinary/other meetings
This list is not exhaustive, other duties may be required and asked of the individual as necessary

* Relevant sales experience
* Target driven with the ability to lead and motivate
* An enthusiastic individual who is eager to get involved with their team and drive success
* Previous experience in a sales supervisory role is a distinct advantage
* APA or CIP qualification also a distinct advantage. At minimum the successful candidate must be prepared to undertake and pass the APA exams upon appointment

* Competitive salary and benefits
* Professional development funding
* Significant career progression opportunities
* City centre location
* Bike to Work Scheme
* Employee Assistance Program
* VHI Healthcare discount
* Service days
* Sickness benefits

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