Sales Office Support

Job Overview

My client are seeking candidates for a Sales Office Support role to join their team on a permanent basis . The role entails providing sales and customer service support to their long-established customer base in Ireland & N. Ireland and now, the UK market. A full induction & product training program will be provided to successful candidate.

The role itself:

  • Processing telephone, email and website enquiries from customers and trade professionals
  • Generate Sales Quotations, Sales Orders, Invoices & Credit Notes
  • Outbound telephone sales: promoting existing and new product
  • Process sales orders via logistics department
  • Customer contact to inform of any discrepancies/ telesales/upselling
  • Create and review sales report analyses
  • Internal Sales support to field sales reps
  • Provide product and after sales support to customers and end users
  • Represent the company at industry Trade Shows and marketing events
  • Proactive office-based selling to increase sales
  • Scanning of Proof Of Delivery dockets and uploading onto Intact ERP system.
  • Dealing with customer price queries

Requirements:

  • Ability to use your own initiative and make informed decisions
  • Excellent communicator - team orientated
  • Pleasant and professional telephone manner.
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint etc.)

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