- Respond to enquiries either by phone or direct with customers, provide advice, information, quotations and ensure maximum level of sales and margin
- Offer alternative products and promote brands.
- Negotiate prices with customer within set boundaries
- Understand customer's expectations and needs
- Keep customers updated on orders and deliveries
- Monitor customer orders and deliveries
- Resolve order and delivery issues, and take responsibility
- Adhere to Company policies and procedures
- Any other duties as reasonably requested by Management
- Retail and/or Sales Experience. i.e Car Sales, Furniture Sales, White Goods.
- Friendly & Engaging personality
- Targets Driven
- Must be extremely customer focused and results driven
- Willing and able to work weekends including Sundays.
- Forklift license an advantage but not essential