Operations Manager-Northern Ireland

Job Overview

Operations Manager-Northern Ireland

Date Posted: 23rd April 2021

Closing Date: 30th April 2021

Contract Type: Permanent

Location: Northern Ireland

Salary: Competitive Salary

About FRS Employability

FRS Employability brings together a wealth of experience to help transform the lives of individuals in Northern Ireland. FRS Employability understand that on-boarding the right people is vital to the success of any business and this is an exciting opportunity to join an organisation that aims to make a difference to society by offering tailored support, training and guidance to those recently unemployed.

To find out more about FRS Employability please (click here) or check out our website at www.frsemployability.co.uk


Responsible for programme delivery throughout Northern Ireland, the ideal candidate needs to have strong operational management and leadership skills. The role will be 70% management and 30% relationship building with key stakeholders including the referral agency and funders.


This role requires excellent communication and organisational skills with an ability to prioritise a demanding workload, meet deadlines and make strategic decisions.

The ideal candidate must be determined, energetic, enthusiastic, personable, dynamic and self-motivated. At all times displaying good judgement and confident decision making.


Manage Performance & People

  • Manage teams and individuals to achieve business and stakeholder objectives.
  • You will report to the General Manager and be responsible for a team of front-line staff
  • Lead and empower the team to support and embed a culture of high performance.

Manage Business Strategy

  • Contribute to the formulation of business strategy to guide the work of the organisation.
  • Work in collaboration with the Partnership Manager and other departments within the organisation.

Contract Management

  • Contribute to, implement and maintain operational policy and procedures to enable the Operation to deliver its objectives and budget.
  • Lead, motivate, develop and performance manage a team across multiple organisational sites to continuously improve and increase their capability and deliver against funding body's contractual KPIs and budget.
  • Implement and work within Quality and Compliance frameworks


  • Develop, monitor and control programme budgets.
  • To own and manage the region P&L in line with budget by maximizing revenue and controlling costs


  • 4 year's experience in operational management
  • Excellent knowledge of the local labour market.
  • Experience of managing teams on multiple sites, including managing performance.
  • Ability to analyse P&Ls to manage costs and revenue.
  • Full clean driving license or access to transport.


  • Experience in building and maintaining relationships with multi-level stakeholders
  • Experience in managing and delivering government funded contracts is preferable

Note: Please be aware that you will be required to complete a Basic Level Security check in order to carry out this role, this will be paid for by FRS Employability and forms part of the Terms and Conditions of securing employment with us.

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