Operations Manager

Job Overview

Operations Manager - Galway - min of 5 years in at a similiar level, strong people management and customer support skills : apply or 086 7750646

  • As Operations Manager, ensure first class customer service is always delivered, and motivate team members to ensure timely resolution and services to drive performance improvements
  • Regular audits of areas, procedures, working practices, and supporting the team uncovering, root causing and solving operational performance trends
  • Coordinate the development of key performance goals for functions and direct reports
  • Coach and mentor your team to fulfil their potential and deliver superior performance * Leading weekly operational meetings with co-workers
  • Liaise with management to assist in realisation of various targets
  • Overseeing and strict management of the performance of the multi-site company
  • Strict review and control of operations including budgeted turnover levels and overhead control
  • Regular reporting to Board of Directors including recommendations for action items at site level
  • Contribute to the development of tools and processes that make our team more efficient and effective * Work cross-functionally and partner with groups company-wide, including Business Development and Finance


Skills & Experience required for the Operations Manager

  • Degree in Management or relevant Business field
  • Minimum of 5 years relevant experience in a managerial role
  • Exceptional people management and customer support skills with demonstrated experience of managing people in a fast paced, changing environment
  • Proven track record in problem solving and working under pressure
  • Proficiency in use of MS Office programs, ideally including SQL, Supply chain or inventory management applications.
  • The ability to multitask and ensure targets are met and projects are carried out to high standard
  • Excellent communication, organisation and administration skills
  • Resilient, flexible and pro-active attitude with strong commercial awareness
  • Ability to introduce new ideas / initiatives
  • Understanding of health, safety and quality practices advantageous

Key Contact

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