Office Manager/Customer Service

Job Overview

We are recruiting for a Office Manager with experience in Customer Service to join a globally franchised business with over 30 year's experience and a presence in five countries. This position is based in Laois/Offaly area.

The successful candidate will provide full administrative and customer service support to all areas of the business. And will be responsible for acting as a liaison between customers (internal & external), providing operational support and assist in the day-to-day smooth running of the organisation.


  • Open,maintain and update customer accounts when required
  • Use the CRM ( Customer Relationship Management System )
  • Resolve product or service problems / customer complaints
  • Ensure timely management and closure of all customer service queries / issues
  • Office Administration
  • Provide timely reports and documentation when required
  • Ensure compliance with policies and procedures
  • Efficient filling of records and documents
  • Supervise banking and batching of sales

Skills and Experience;

  • Experience working in Customer Service/ Office Administration
  • Office Management experience
  • Professional telephone manner
  • Organisation and communication skills
  • IT Skills - Computer literate
  • Ability to multi task

If you have a pro active attitude and a friendly outgoing personality then this role could be the ideal fit for you.

Full training and competitive salary on offer.

To Apply:

Phone calls to Louise on 086 4670069

Send your CV through the attached link

Key Contact

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