Office Manager/Customer Service
We are recruiting for a Office Manager with experience in Customer Service to join a globally franchised business with over 30 year's experience and a presence in five countries. This position is based in Laois/Offaly area.
The successful candidate will provide full administrative and customer service support to all areas of the business. And will be responsible for acting as a liaison between customers (internal & external), providing operational support and assist in the day-to-day smooth running of the organisation.
- Open,maintain and update customer accounts when required
- Use the CRM ( Customer Relationship Management System )
- Resolve product or service problems / customer complaints
- Ensure timely management and closure of all customer service queries / issues
- Office Administration
- Provide timely reports and documentation when required
- Ensure compliance with policies and procedures
- Efficient filling of records and documents
- Supervise banking and batching of sales
Skills and Experience;
- Experience working in Customer Service/ Office Administration
- Office Management experience
- Professional telephone manner
- Organisation and communication skills
- IT Skills - Computer literate
- Ability to multi task
If you have a pro active attitude and a friendly outgoing personality then this role could be the ideal fit for you.
Full training and competitive salary on offer.
Phone calls to Louise on 086 4670069
Send your CV through the attached link