Key Account Executive

Job Overview

FRS Recruitment are seeking a Key Account Executive for a reputable and award winning client within the Automotive Industry based in Co. Kildare.

Duties & Responsibilities:

The main duties and responsibilities of the role will focus on the following:

  • Manage, nurture and grow existing client accounts
  • Act as the main point of contact for key accounts, ensuring communications are delivered throughout the entire business process.
  • Strengthen business relationships with existing and prospective clients
  • Provide weekly account updates in line with business requirements

Customer Relationship Management

  • Effectively manage all current client accounts to improve current business
  • Providing exceptional customer service and being 'customer focused' is essential
  • Manage the day-to-day interaction with customers
  • To maintain a database of contacts to accurately function within a multi-account environment in accordance with GDPR requirements.

Identify new business opportunities

  • Identify and target new and profitable stock avenues within the current customer base for the business in conjunction with senior management and on own initiative
  • Contribute towards the business strategy and growth plan for the Company
  • Awareness of the current market environment is desirable

General Office Administration & Sales Support

  • Administrative and sales support through telephone, emails and by attending to customer queries.
  • Facilitate with the sale of stocks in the business
  • Ensuring all stocks are booked onto the system and the relevant paperwork is completed
  • Taking payments for stocks sold
  • Providing information to customers on the operations of the auction
  • Answering telephone, email and counter queries in a professional and positive attitude.

Requirements:

  • Degree Level educated in Business or equivalent, is desirable but not essential
  • Minimum of 2-3 years' experience in an office based role with a focus on customer relationship management/sales
  • Full clean driving licence required for travel
  • Excellent time management
  • Excellent interpersonal and communication skills with excellent command of the English language
  • Ability to prioritise work load
  • Strong computer skills; proficient in Microsoft Excel and Word

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