Junior Case Manager

Job Overview

Junior Case Manager - Galway - Hybrid - Full time - Permanent

FRS Recruitment have an exciting opportunity to work as a Junior Case Manager with our client in Galway.

You will be working a hybrid role allowing you to work 3 days from home. This is a supportive environment that wants to see you succeed and progress.

In your new role you will be reporting to the Senior Case Manager and be a part of an energetic team to provide appropriate credit restructuring solutions to customers across Personal, SME, Corporate and Property Sectors. The team plays a vital role in supporting customers in financial difficulty and providing them with sustainable solutions.

Your Responsibilities:

  • Managing inbound correspondence
  • Attend project calls and meetings
  • Provide support to the wider team as required
  • Management of customers in line with agreed exist strategy at loan level, including litigation
  • Make use of the CRM system appropriately

What we require from you:

  • 2-3 years' experience in a lending and/or restructuring area of a financial services company is desirable
  • Experience building and maintaining relationships with customers and external service providers
  • QFA qualified or APA qualified in Housing Loans, Home Reversion Agreements and Associated Insurances, Consumer Credit and Associated Insurances
  • Knowledge of CCMA, CPC and MCC
  • Ability to work well in a team and on your own initiative
  • Time management and organisational skills
  • Excellent written and verbal communications skills
  • Proficiency in Microsoft Word, Excel and Outlook

Does this sound like the role for you? If so, please contact myself, Rebecca Weafer, for immediate consideration.

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