IT Technical Support - Mid/Snr

Job Overview

What you will be doing:

  • Install, configure, monitor, and maintain both standard and customised hardware, software, networks, and systems.
  • Be able to troubleshoot network, hardware, and software system issues and faults.
  • Proficient with LAN, WAN, VPN, networking, and cabling.
  • Responsible for monitoring and administration of the backup of company data.
  • Experience in installing/supporting Microsoft solutions.
  • Make sure that the company's computer systems have up to date Microsoft, malware, firewall, and virus protection software.
  • Conduct ongoing assessments of short and long-term hardware and software needs for the companies by developing, testing, and implementing new and revised programs.
  • Assess the Group's current systems and examine new software packages to find solutions that drive the Group's business forward.
  • Working with our software providers to manage the development of such programs to meet our business needs.
  • Conduct training and provide technical support and expertise to end-users in various departments in the group.
  • Keep up to date with new technology and computer systems that are available in the market place.

What you need:

  • Eligibility to work unrestricted in Ireland
  • Third level qualification in related discipline or equivalent work experience in an IT field.
  • Experience with cloud architectures.
  • Experience in managing the integration of systems
  • A highly motivated candidate seeking to develop a career path in IT.
  • Excellent problem-solving skills.
  • An ability to work well under pressure.

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