IT Support Manager

Job Overview

Role: IT Support Manager

Key Tasks:

  • Provide on-site IT support and maintenance
  • Create and maintain the team planning for operational and project activities
  • Design, develop, implement and coordinate systems, policies and procedures
  • Handle annual budget and ensure cost effectiveness
  • Identify problematic areas and implement strategic solutions in time
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance
  • Defines and controls the daily operational processes
  • Acts as an escalation point for all major problems of incidents

Requirements:

  • Proven management / team lead experience
  • Hands-on experience with computer networks, network administration and network installation
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Excellent communication, interpersonal skills and strong analytical skills

Location: Navan, Co Meath

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