Field Service Engineer
Job Overview
The Field Service Engineer role involves carrying out maintenance, repair, commissioning and service support to a wide range of chillers, heat pumps, ventilation and air conditioning, fire dampers and smoke control systems
Some of the details include:
- Communicating technical information and site requirements back to the Service office
- Fault finding
- Liaising and developing working relationships both with the customer and other employees within the company
- Completion of relevant electronic paperwork; including but not limited to; service reports, tick sheets, timesheets, addition of refrigerant
- Awareness and appreciation of Health and Safety requirements and completion of dynamic risk assessments
- Lead generation, identifying commercial opportunities for business development
- Compliance with company policies, procedures and processes to ensure that regulations are complied with for our ongoing accreditation to REFCOM, Safe Contractor and CHAS
- Working on a Call out Rota
The ideal candidates will have the following experience:
Essential:
- You will have at least 2-3 years experience in a similar engineering position with good fundamental knowledge of specialist area to carry out maintenance, repairs, commissioning and service
- Experience of working on equipment such as Trane, York , Bluebox, Carrier, Rhoss, Airedale, Swegon, Daikin, Mitsubishi and Action Air
- An appreciation and understanding of the benefits of lead generation and completion of relevant forms
- Dealing with customers and the ability to communicate technical information and site requirements back to the Service office
- Awareness and appreciation of Health and Safety requirements to industry standards.
- Understanding the importance of working in line with risk assessments and method statements
- Providing an appropriate audit trail of documentation relating to servicing of customer sites
Qualifications/Education:
- City & Guilds Level 2 and or 3 Refrigeration & Air Conditioning
- 2079 Refrigerant Handling / J11
- Electrical
- Full Driving Licence
- ACRIB / CSCS Card or other safety awareness course
- PASMA Tower scaffold training
- IPAF
- Computer literacy