European Field Service Engineer

Job Overview

Are you a technician/engineer with a background in refrigeration technology looking for a Field Service job where you'll get to travel around the EU working with some very cutting-edge technology?


Are you used to working on your own steam without having to be micro-managed?


If so, this may be the European Field Service Engineer job that you've been waiting for!

YOUR NEW ROLE

My client a global leader in their field of providing refrigeration technology is recruiting for a Field Service Engineer . This company have been redefining Refrigeration Technology for leading Fast Food Retailers globally for the last 20 years and have a rich "Trophy Board" of industry-changing Innovations, Advances and Technologies to their name.

Their award winning technology developed with customer-collaboration is accelerating the futureproofing and growth of Frozen Food Retail across the world.


As European Field Service Engineer a key element of this customer facing job will involve local and international travel so you will need to want to do extensive travel in your next job,


Day to day some of the key elements of this career progressing European Field Service Engineer job will include

  • Calling to retail clients both in Ireland and across the EU
  • The maintenance, repair and commissioning of the full range of equipment
  • Assisting customers with Installations
  • Installation follows ups. Pre & post evaluations with comprehensive reports
  • Troubleshooting system issues by asking customers targeted standard questions.
  • Providing customers with step-by-step guidance to resolve technical problems.
  • Following up on technical queries and providing prompt feedback to the customer and internal teams.
  • Prioritising customer queries and escalating serious technical issues as per escalation procedure.
  • Documenting error reports with focus on meeting company KPIs in relation to Customer Care
  • Relaying application functionality feedback from customers to the Head of Customer Services
  • Service calls
  • Scheduled visits to existing stores 3, 6, 12 and 24 months old ethnography, gathering data from the market, feedback from store / area managers and end users



WHATS IN IT FOR YOU

This company has an employee focused culture that is dedicated to developing their people based on the desire to retain their employees by creating an environment that people don't want to leave and my client's high staff retention rates are a testament to their success in retaining their people.


The Refrigeration Field Service Engineer job offers a generous salary & benefits package that is negotiable doe and you'll be joining at a really exciting time with the company currently in a huge growth phase and who work with some very high profile retail customers across Ireland & the EU.

WHAT WE NEED FROM YOU

As Refrigeration Field Service Engineer, you will need to hold a current Safe pass & Manual handling, have a full clean drivers licence and be eligible to work in the EU


You will need to have a basic knowledge of AutoCad, be F-gas certified and comfortable using Word, Excel etc


Ideally you will have a background in refrigeration technology although my client may also look at bringing in qualified applicants from other sectors as long as you have the transferable technical skills to hit the ground running relatively quickly.


You'll be a self-starter with the ability to work on your own initiative .


NEXT STEPS

Sound like your cup of tea?

Then don't delay and apply today and suitable applicants will be contacted within 24 hours.

Apply Today

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