Document Technician

Job Overview

We have a opportunity for a Document Technician to join a global business based in Co Offaly. This is a full time , permanent position.

Department: Quality
Reports to: QA Manager
Location: Co Offaly

You will be responsible for:

Reporting and investigating customer complaints of products manufactured and marketed by the business. Effective operation of the documentation control function associated with products and new product transfers.


* Work as part of the complaints investigation team.
* Customer Complaint investigations including DHR review, Failure Analysis reports, and Risk Management review.
* Trending of Complaint data and reporting to Management.
* Liaising with Complaints coordinators.
* Documentation management, including distribution and filing of all documents associated with medical devices.
* Processing of Change Request
* Routing of controlled documents through the approval process.
* Issue and maintenance of controlled documentation.
* Carry out other tasks or responsibilities as directed by the QA manager.

Qualification and Experience:

* 3rd Level Diploma or Degree qualification in an Engineering or Science discipline.
* Experience working within a QA function in an FDA or ISO 13485 regulated Industry.
* Demonstrated understanding of the importance of attention to detail, data accuracy and document control.
* Must have the ability to communicate effectively with management and fellow peers.

Personal Profile:

* Excellent organizational and administrative skills
* Good interpersonal and communication skills
* Demonstrate team player and show ability to work under own initiative.
* Ability to work with Engineering and Operations to support resolution of product failures.

To Apply:

Phone calls to Louise 086 4670069

Email CV through the attached link

Key Contact

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