Department Head

Job Overview

This incorporates the management of all aspects of the Advisor division, including inside sales, marketing, account management, operations, and software development.

Responsibilities / Main Tasks

  • Work closely with the directors/owners to establish clear business goals and objectives.
  • Inspire leadership within the management team of between 5 to 10 people to deliver on goals and objectives.
  • Promote a positive culture that is based on team work, cooperation, cross-functional problem solving and a working climate that is conductive to maximising employee morale and performance.
  • Manage the delivery of new energy efficiency projects to customers
  • Lead the inside sales team to deliver new business and ensure the business maintains excellent relationships with existing key accounts.
  • Ensure customer requirements, quality goals, service levels and performance standards are achieved.
  • Work closely with the operations team to deliver operational excellence, through the implementation of continuous improvement initiatives.
  • Work closely with managers, team leaders and departments to develop the necessary skills and competencies for the business to be successful.
  • Ensure the business continues to comply with internal plans, procedures and instructions.
  • Implement appropriate meeting and communication structures that facilitate information sharing, idea generation and employee recognition.

The successful candidate will have:

  • Relevant Degree
  • 5 + years' experience at a senior management level
  • Ability to manage projects and to be self-sustaining with minimal oversight
  • Ability to work well with all levels of management, colleagues and external contacts to deadlines
  • Project Management and be process oriented, methodical, people management
  • A previous record of delivering business success versus KPIs, leading teams and implementing solutions
  • Excellent Communicator and Presenter
  • Business development and on-boarding new clients
  • A Leader and Strong Team Player, Proactive, Analytical and Results Oriented, Motivated
  • Optimize and oversee operations to ensure efficiency.
  • Lead a team towards effective collaboration and attainment of goals.
  • Undertake sound time management to ensure profitability and keep expenses within budget.
  • Ensure compliance with company's policies and operational guidelines.
  • Deal with problems by providing creative and practical solutions.
  • Evaluate performance using key metrics and address issues to improve it.
  • Knowledge of performance evaluation metrics and principles.
  • Sound understanding of optimization and standards for success.
  • Excellent organizational and leadership abilities.
  • Strong business acumen with a strategic orientation.

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