Customer Services Representative
**Experience in a Customer Service role in the CONSTRUCTION industry is required**
Location: West Dublin based with flexible work from home also
Salary: €28,000 - €31,000 DOE
- Processing all calls (inbound and outbound) from internal and external customers, in an efficient and professional manner.
- Preparing orders and range sell, using a suggestive selling approach to solve customer problems and meet their needs.
- Deal with any customer queries and complaints in a timely and effective manner.
- In the role you will also support field-based personnel by providing sales leads and accurate messages ensuring data is always accurate and up to date on the internal system.
* Excellent customer service skills, gained within a construction industry type role
* MS Office and Internet proficiency with the ability to adapt easily to new IT systems
* Ability to learn technical product knowledge
* Excellent telephone manner and ability to communicate at all levels