Customer Service - Working From Home

Job Overview

My client based in Cork is looking to hire a number of Customer Service Agents. This initially will be a 4/5 week contract with a view to going perm. These roles are fully remote /working from home. You need to be within 1.5 hours drive from Cork to be suitable for these roles.


  • Provide relevant advice to customers primarily by phone but also through other communication channels as required
  • Using your product knowledge to solve problems for customers
  • Keeping yourself up to date with business and product information
  • Effectively managing a database through accurate and efficient data entry
  • Adhering strictly to data protection and confidentiality laws
  • Ad hoc duties as required


  • Previous work experience is preferred but not essential.
  • Excellent verbal and written communication skills
  • A high level of accuracy and attention to detail
  • Strong computer skills are essential
  • Proven ability to deal with problems and solve them effectively
  • Ability to work well either individually or as part of a team

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