Customer Service Supervisor

Job Overview

Customer Service Supervisor - FTC

Are you an experienced Customer Service Supervisor with experience leading a team within a fast-paced industrial environment?

We are currently recruiting for a Customer Service Supervisor for a client in the East Clare area on an 11-month Fixed Term Contract to lead the small customer service team.

This role would suit a candidate with a logistics, industrial or engineering background.

The Role:

  • Lead the customer service team and delegate tasks as appropriate
  • Drive the achievement of team KPIs
  • Maximise customer experience
  • Drive and guide the drafting of quotations, invoices and purchase orders.
  • Generate relevant reports as required
  • Responsible for the coordination & movement of vehicles as per customer demands
  • Dealing with customer queries and complaints

The Candidate:

  • A strong leader with a background in customer service in an industrial - logistics setting
  • Has previous experience of a CRM system
  • Ability to coordinate and control all vehicle movements as per customer requirements
  • Exposure to dealing with customer invoicing and quotations is essential
  • Experience in an upgrade of a CRM system is an advantage
  • Dangerous Goods Safety Advisor (DGSA) experience an advantage

If you would like more information on this exciting customer service role, please contact Jack Foley on 086 1424837 or

Apply Today

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