Customer Service Representative

Job Overview

Currently recruiting for a Customer Service Area Controller to join my Client who is a leading Energy and Services Solutions Company based in Dublin 22. This is a Full Time Temporary Role with an Immediate Start.

Location: Dublin 22

Hourly Rate: €13.46

Working hours: Monday - Friday

The Role:

  • Manage a large volume of inbound and outbound calls, emails with knowledge and efficiency
  • Identify and address customer needs with a goal of complete satisfaction
  • Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
  • Follow company communications guidelines and procedures under minimal supervision


  • At least 12 months experience in a busy customer focused role.
  • Strong communication skills, including active listening and clear articulation
  • Strong MS Office experience.
  • Ability to solve problems and alleviate conflicts or escalate when necessary
  • Able to work individually and as a team
  • Own transport is essential

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