Customer Service Representative

Job Overview

Currently recruiting for a Customer Service Area Controller to join my Client who is a leading Energy and Services Solutions Company based in Dublin 22. This is a Full Time Temporary Role with an Immediate Start.

Location: Dublin 22

Hourly Rate: €13.46

Working hours: Monday - Friday

The Role:

• Manage a large volume of inbound and outbound calls, emails with knowledge and efficiency
• Identify and address customer needs with a goal of complete satisfaction
• Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
• Follow company communications guidelines and procedures under minimal supervision

Requirements:

• At least 12 months experience in a busy customer focused role.
• Strong communication skills, including active listening and clear articulation
• Strong MS Office experience.
• Ability to solve problems and alleviate conflicts or escalate when necessary
• Able to work individually and as a team
• Own transport is essential

Key Contact

Cliodhna Mulholland

086 014 7744

Cliodhna recently joined FRS Recruitment as a Junior Recruitment Consultant within the Temporary Division. Cliodhna holds a Law Degree and prior to joining FRS Recruitment, practiced as a Solicitor for over 5 years. She is fully aware of the importance of maintaining strong relationships with both…

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