Customer Service Representative

Job Overview

As part of an educational campaign you will be required to conduct outbound calls to Schools to provide information on the current campaign

The role involves:

  • Contacting schools to encourage registration and participation in programmes
  • Responding to queries from participating schools
  • Working closely with Project Managers to help with various education projects

Duties:

  • Representing our clients in a professional manner
  • Delivering campaign details in a clear, informative and friendly manner
  • Competently dealing with a high volume of outbound and incoming calls
  • Accurate recording and logging of information and feedback from calls on an internal database
  • Providing a high level of customer service to every customer

This is an exciting opportunity to gain valuable customer service experience with a well recognised company working closely with the educational system

The position is initially temporary with a view of being extended and available immediately .

Working hours are Monday - Friday and 9am - 3pm. (flexible ) based in Dublin City Centre.

Full training is provided

Key Contact

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