Customer Service Agent (with French)
Job Overview
We're looking for customer service agents with French in the Kerry region
How you will spend your day:
Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
Using your product knowledge to solve problems for customers
Keeping yourself up to date with business and product information
Effectively managing a database through accurate and efficient data entry
Adhering strictly to data protection and confidentiality laws
Ad hoc duties as required
Our ideal candidate:
Previous Customer Service experience
Good Knowledge of French Language
Excellent verbal and written communication skills
A high level of accuracy and attention to detail
Strong computer skills are essential
Proven ability to deal with problems and solve them effectively
Ability to work well either individually or as part of a team
Key Contact
Grace Hurley
+353 86 103 3728Grace is a high performing, strategic thinking professional with more than 10 years’ experience in the retail industry working with Global Partners within the commercial space. Grace comes to us with a wealth of experience in recruitment, customer service, sales, administration and HR. Grace also…