Customer Service Agent

Job Overview

Would you like a new position in customer service? Immediate starts available.

You can work from home full-time but you will be expected to travel to Co. Cork on your first day to collect your equipment.

You must be living in Co. Cork or within a 2 hours drive from Co. Cork.

This position is perfect for someone looking for a new change in their career, looking to return to the workforce, or is newly graduated.

This role is full time and permanent with unrivalled career progression opportunities.

Requirements:

  • Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
  • Using your product knowledge to solve problems for customers
  • Keeping yourself up to date with business and product information
  • Effectively managing a database through accurate and efficient data entry
  • Adhering strictly to data protection and confidentiality laws
  • Ad hoc duties as required

Responsibilities:

  • Previous work experience is preferred but not essential.
  • Excellent verbal and written communication skills
  • A high level of accuracy and attention to detail
  • Strong computer skills are essential
  • Proven ability to deal with problems and solve them effectively
  • Ability to work well either individually or as part of a team

Benefits:

  • Wellbeing programme focused on our people's health and wellness
  • Health Insurance Discount Programme
  • Employee Assistance Programme
  • Pension Scheme
  • Employee Discounts
  • Life Cover
  • Internal Development Programmes
  • Refer a Friend Scheme
  • Cycle to Work Scheme
  • Leap Card Tax Saver
  • Maternity Pay & Paternity Pay

Apply Today

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