Customer Service Agent

Job Overview

Job Overview

Looking for a role in customer service? Available to start work immediately?

We have an opportunity for you! You will work a 37.5 hour week between the hours of 8am and 8pm Monday through Sunday - working from home if that's what you want. Shift is 5 x 7.5 hours

This role will allow you to work from home, but you must be residing in Ireland, within a 1.5 hour commute to Cork

How you will spend your day:

  • Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
  • Using your product knowledge to solve problems for customers
  • Keeping yourself up to date with business and product information
  • Effectively managing a database through accurate and efficient data entry
  • Adhering strictly to data protection and confidentiality laws
  • Ad hoc duties as required

Our ideal candidate:

  • Previous Customer Service experience
  • Excellent verbal and written communication skills
  • A high level of accuracy and attention to detail
  • Strong computer skills are essential
  • Have appropriate remote work set-up - a quiet space with no distractions. Access to a stable/secure mobile phone coverage and high-speed internet connection essential.

Look at the list of benefits!

  • Wellbeing programme focused on our people's health and wellness
  • Health Insurance Discount Programme
  • Employee Assistance Programme
  • Pension Scheme
  • Employee Discounts
  • Life Cover
  • Internal Development Programmes
  • Refer a Friend Scheme
  • Cycle to Work Scheme
  • Leap Card Tax Saver
  • Maternity Pay & Paternity Pay

Apply Today

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