Customer Service Advisor

Job Overview

A great client is looking to hire a Customer Service Advisor to join their growing team in Co. Galway. Due to company expansion, this position has opened up. This role requires experience in customer service.

Responsibilities

• Provide support to customer enquiries politely and courteously
• Handle inbound customer calls in line with Service Level Agreements (SLAs) providing clear guidance on policy cover
• Demonstrate a professional attitude at all times, towards work, fellow colleagues and customers
• Work towards internal and external KPIs
• Provide a detailed record of each customer call received

Requirements

• At minimum previous experience working in a customer service environment
• Excellent written communication skills
• Active listening skills
• Efficient with MS Office
• APA or CIP qualification also a distinct advantage

If you are sales experienced and have 1 years + experience in customer service, seeking to join a solid company with excellent career opportunities- please apply with your most recent CV to Conor Kennedy for immediate consideration.

Key Contact

Conor Kennedy

0860118009

I am a Junior recruitment consultant coming from Randstad. I recruit for the retail sector, and have been recruiting for a few months previous to starting with FRS. I studied sports studies for my degree from UCLAN. I got into recruitment due to my coaching background and a need to see people happy…

Apply Today

* indicates required field

First Name *

Surname *

Email Address *

FRS Office Open this select menu Cavan Cork Dublin Galway Limerick Kerry Kilkenny Roscrea Tullamore Head Office Portlaoise

Where did you hear about us? * Open this select menu Social Media Internet Search Advertisement An Event Friends or Family Other

Telephone *

Further Comments

Selected External CV

Add your CV

Ignore

I give consent for FRS Recruitment to manage my personal data in accordance with our privacy policy.

Apply