Customer Service Advisor

Job Overview

Are you looking for a new job or your first job in Customer Services? You do not need any qualifications and you do not need a customer service background.

Do you want a new change in your career, do you want to return to the workforce, or are you newly graduated and immediately available to step into a new position?

A renowned, growing company in Cork are looking for a number of people who want to start their career.

Requirements:

  • Provide relevant advice to customers primarily by phone but also through other communication channels as required, including email, post, webchat and social media platforms.
  • Using your product knowledge to solve problems for customers
  • Keeping yourself up to date with business and product information
  • Effectively managing a database through accurate and efficient data entry
  • Adhering strictly to data protection and confidentiality laws
  • Ad hoc duties as required

Responsibilities:

  • Previous work experience is preferred but not essential.
  • Excellent verbal and written communication skills
  • A high level of accuracy and attention to detail
  • Strong computer skills are essential
  • Proven ability to deal with problems and solve them effectively
  • Ability to work well either individually or as part of a team

Apply Today

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