Customer Service Administrator with French
Customer Service Administrator- With French
- Ensuring all orders received via telephone, fax, emails are processed accurately and promptly upon receipt.
- Process customer orders and create shipping manifests.
- Provide product information to customers with support from technical team on site.
- Complete administrative tasks according to customer/market requirement.
- Ensure that all customer queries - order queries, stock situation, deliveries, and invoices - are resolved satisfactorily.
- Work closely with internal/external customers to build and maintain customer loyalty.
- 3rd level qualification is desirable and/or experiences in a similar role a bonus.
- Good knowledge of French language
- IT knowledge: Windows application Word/Excel to Intermediate level, including basic keyboarding skills. Training will be provided on additional systems e.g. SAP
- Strong customer focus.
- Excellent interpersonal and problem-solving skills.
- Excellent telephone manner and professional writing skills.
- Team player with an open and friendly personality with a can-do attitude.
Employer Pension contribution
Employee Assistance Programme
Annual bonus incentive after probation period