Customer Care Advisor(Insurance)
Job Overview
Customer Care Advisor-Galway
Permanent contract with hybrid working options. Salary depending on experience.
My client an insurance company are looking for a Customer Care Advisor to join their Customer Care Team.
If you have experience in customer care and want to have the opportunity to build a successful career in the Insurance industry this could be the role for you.
CIP or QFA is preferable but APA Personal General Insurance or APA Life is a minimum requirement with 2 years industry experience.
Responsibilities:
- Provide first class customer support to all customers
- Be the point of contact for customers to advise them on their Insurance policy
- Engage collaboratively with their Financial Advisors with a common goal of providing excellent service to customers.
- Working professionally and ethically with colleagues, clients, and insurers
- Working with a view to growing the company as a business
Requirements:
- At least APA Personal General Insurance or APA Life is essential
- Excellent phone manner & communication skills
- Good IT Skills
- Previous experience of working in a service environment is preferred
- Enthusiastic, professional, positive and flexible approach that includes the ability to self-motivate
Benefits:
- Remote working options
- Company Pension
- Death in Service Benefit
- Professional Training and Development Plan (Fully Funded)
- Possible further career opportunities
Key Contact
Grace Hurley
+353 86 103 3728Grace is a high performing, strategic thinking professional with more than 10 years’ experience in the retail industry working with Global Partners within the commercial space. Grace comes to us with a wealth of experience in recruitment, customer service, sales, administration and HR. Grace also…