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CRM Consultant- Remote

Job Overview

Role- CRM Consultant

Location- Dublin/Remote

Contract type- Permanent

Due to expansion, my client have a CRM Consultant position available on their growing IT team. The company is one of the top 10 in their industry globally and are leaders in the UK & Ireland marker.

Some of the skills you will have as the CRM Consultant:

  • The ability to understand business processes, analyse needs and conduct a mapping between them and a configurable CRM product;
  • Capacity to evaluate the CRM market place, the product roadmap and suggest improvements to the business where necessary;
  • Communicate with their delivery team where needed, and ensure a fit between the customer need and delivered solution.
  • Ability to work remotely.

What does this role look like?

  • You will be involved in developing solutions for their customers that improve our overall level of service;
  • Work with the delivery team to deliver quality solutions to our customers incl specification of requirements for Logic Hooks, Integrations;
  • Support and work closely with the CTO
  • Where appropriate, undertake delivery of product training either on site or remotely;
  • Support our sales team with pre sales activity and solution design;
  • Act as a lead on their internal systems and add efficiency to our business through automation of tasks within the CRM.

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