Credit Control / Collection Agent

Job Overview

Our client a leading Financial Company based in the Galway area are seeking to recruit a full time permanent collection agent to join their team. These roles offer a Hybrid working model. Reporting directly to the Collections manager, working with a portfolio of selected accounts, main duties to include:

  • Administration and collection tasks associated with accounts
  • Communicating with customers for the collection of payment on past due accounts via phone/email/letter
  • Negotiation with customers to enact payment plans and settlements
  • Retention of detailed records
  • Respond to customer queries and inquiries
  • Adherence to company and regulatory guidelines
  • Ability to work in a fast-paced environment

Key Requirements

  • Minimum of 2 years collections / credit control / accounts receivable experience
  • Proven track record in credit management
  • Strong numerical, negotiation and analytical skills
  • Strong communicator with excellent telephone manner
  • Excellent time management and organisational skills
  • Highly motivated with ability to take ownership of the role
  • Computer literate with a good knowledge of Microsoft Word and Excel
  • Good team player
  • Experience in financial services industry a distinct advantage

For full details and to apply in strict confidence, send a current CV in strict confidence to Elizabeth in FRS Recruitment via link provided.

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