Client Relationship Change Manager

Job Overview

Exciting new role within the Early Learning, Care and School Aged Childcare operating System*

The Client Relationship Change Manager will play an integral role in responding to any Government decisions following publication of the review of Early Years Systems, structures and operating systems, ensuring a coherent and co-ordinated approach is being taken to effective service delivery.

Key areas of responsibilities:

External Relationship Management

Change Management

Service Offer Development

Business Continuity

Programme Co-Ordination

External Representation

Key Competencies:

  • Communication Skills
  • Problem Solving & Decision Making
  • Building & Maintaining Relationships
  • Project Management
  • Attention to Detail

Experience Required:

  • Strong written and verbal communication skills including the ability to understand and deliver clear, focused reports, with the ability to influence actionable recommendations.
  • Proven ability to lead and deliver on parallel projects within tight time frames and with multi-disciplinary and cross Directorate participation.
  • A proven ability to work with senior management, within a programme team, with Government departments and with project delivery agents;
  • Strong understanding & experience of the early learning and care and schoolage care operating system in Ireland
  • Demonstration of good negotiations skills and ability to multi-task
  • A well-developed knowledge of project management principles and techniques as well as demonstrating same;
  • Experience of line management, motivating /leading a team and or directly
    supervising others to complete significant projects
  • Proficient in use of MS packages e.g., Word, Excel, Outlook, Project, PowerPoint; SharePoint applications and portals.

Desirable:

  • Experience of leading and managing significant internal change management projects within your organisation
  • Relevant qualifications and or experience in law or economics
  • Experience of working with various stakeholders within and outside your organisation
  • Experience of service delivery within disadvantaged communities

Apply Today

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