FRS Recruitment are currently recruiting a Clerical Officer for temporary position (immediate start required) based in Dublin 7.
- Provide information administrative back up and support to all teams;
- Implement and maintain efficient & effective administrative systems such as CRM and Sharepoint etc.;
- Data entry, maintenance and data quality checking;
- Deal with and responding to internal/external queries and information requests;
- Use Microsoft Dynamics CRM system to track and prioritise workloads & maintain, update systems and manage relevant views on CRM/SharePoint;
- Issuing of correspondence from relevant mailboxes;
- Assist in the application process across a suite of programmes & co-ordinate the efficient and effective dissemination of information and guidelines.
- Administration work experience and experience in a call centre or customer service environment;
- Strong organisational skills;
- Computer literacy particularly in Microsoft dynamics CRM systems, SharePoint, and MS packages e.g. Excel, Word and Outlook;
- An understanding of the operation of databases.