Business Order Administrator

Job Overview

FRS Recruitment are currently recruiting a Business Order Administrator for 4-5 months temporary role based in Dublin 17 (Hybrid role - 1 day in office / 4 days at home).

Duties:

  • Dealing with Business Order Processing for Broadband and Voice;
  • Co-ordinating installations with Field Operations and customers, when required;
  • Raising faults and updating customers during resolution process;
  • Proving support to field engineers;
  • Confirming with technical operations that customer equipment's are configured prior to dispatch;
  • Supporting the technical operations team on the provisioning of Business and Voice customers;
  • Working as part of a team and to adapt and apply themselves to achieve team targets.

Requirements:

  • Immediately available.
  • Previous experience in a technical orders role and/or Customer Support role.
  • Excellent PC skills & phone manner.
  • Strong written / verbal communication skills.
  • Work of your own initiative.

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