Agri Product Support Engineer

Job Overview

Our client, based in Carlow, requires an experienced Product Support Engineer.
You will be joining an established, home grown, Irish engineering and production company who sells their product/machinery world wide.
You will have a Mechanical, Mechatronic or Agri Engineering degree (level 7/8) coupled with a minimum of 2 years dealership or engineering support experience.

Your busy and varied day will include the following duties:
- provide technical support to customers/dealerships and products in the field, addressing customer questions and concerns, troubleshooting technical problems by email, phone and customer call outs.
- through your investigations, you will contribute to product knowledge and help make future technical support easier.
- report defects and offer suggestions for product improvements, thus finding solutions to problems and working through technical difficulties that may arise.
- produce material for the purposes of product training
- travelling to Distributors and Dealers to present these technical developments and know-how, ensuring that our partners are competent in dealing with technical issues that arise.

This role would suit someone who has an agri background, engineering degree and some previous product/engineering support experience.

This is a really exciting position, which has come about due to expansion and company growth and development.

If you are mechanically minded, an excellent document controller, a customer focused individual who understands the urgency and time constraints of the agri industry, and you are looking for a role that would include 20% travel and exciting career opportunities, then this is the role you have been waiting for!!

Don't delay - apply today, for immediate attention, by sending your cv.

Please note, you MUST be living in Ireland, and be eligible to work in Ireland without a visa.

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